Airline

Best Customer Service — American Airlines - AAdvantage
Best Earning Promotion — American Airlines - AAdvantage
Best Elite Level — American Airlines - AAdvantage
Best Redemption Ability — TAM Fidelidade
Best Redemption Promotion — Delta Air Lines - SkyMiles
Program of the Year — American Airlines - AAdvantage

Hotel

Best Customer Service — Marriott Hotels - Marriott Rewards
Best Earning Promotion — Starwood - Starwood Preferred Guest
Best Elite Level — Marriott Hotels - Marriott Rewards
Best Redemption Ability — Marriott Hotels - Marriott Rewards
Best Redemption Promotion — Marriott Hotels - Marriott Rewards
Program of the Year — Marriott Hotels - Marriott Rewards

Best Affinity Credit Card — Delta SkyMiles American Express

Airline

Best Customer Service — Lufthansa - Miles & More
Best Earning Promotion — Lufthansa - Miles & More
Best Elite Level — airBaltic - BalticMiles
Best Redemption Ability — airBaltic - BalticMiles
Best Redemption Promotion — Lufthansa - Miles & More
Program of the Year — Turkish Airlines Miles&Smiles

Hotel

Best Customer Service — Starwood - Starwood Preferred Guest
Best Earning Promotion — Starwood - Starwood Preferred Guest
Best Elite Level — Starwood - Starwood Preferred Guest
Best Redemption Ability — Starwood - Starwood Preferred Guest
Best Redemption Promotion — Starwood - Starwood Preferred Guest
Program of the Year — Starwood - Starwood Preferred Guest

Best Affinity Credit Card — Turkish Airlines Miles & Smiles Shop&Miles Visa

Airline

Best Customer Service — Jet Airways - Jet Privilege
Best Earning Promotion — Jet Airways - Jet Privilege
Best Elite Level — Etihad Airways - Etihad Guest
Best Redemption Ability — Etihad Airways - Etihad Guest
Best Redemption Promotion — El Al Israel Airlines - Matmid Club
Program of the Year — Jet Airways - Jet Privilege

Hotel

Best Customer Service — Taj Hotels - InnerCircle
Best Earning Promotion — Accor Hotels - A|Club
Best Elite Level — Hyatt - Gold Passport
Best Redemption Ability — Taj Hotels - InnerCircle
Best Redemption Promotion — Starwood - Starwood Preferred Guest
Program of the Year — Taj Hotels - InnerCircle

Best Affinity Credit Card — Etihad Guest Above Credit Card