Airline

Best Customer Service — Southwest Airlines - Rapid Rewards
Best Earning Promotion — American Airlines - AAdvantage
Best Elite Level — American Airlines - AAdvantage
Best Redemption Ability — AviancaTACA LifeMiles
Program of the Year — American Airlines - AAdvantage

Hotel

Best Customer Service — Marriott Hotels - Marriott Rewards
Best Earning Promotion — Marriott Hotels - Marriott Rewards
Best Elite Level — Hyatt - Gold Passport
Best Redemption Ability — Marriott Hotels - Marriott Rewards
Program of the Year — Marriott Hotels - Marriott Rewards

Best Affinity Credit Card — Southwest Airlines - Rapid Rewards

Airline

Best Customer Service — SAS - EuroBonus
Best Earning Promotion — Air France/KLM - Flying Blue
Best Elite Level — Air France/KLM - Flying Blue
Best Redemption Ability — Air France/KLM - Flying Blue
Program of the Year — Air France/KLM - Flying Blue

Hotel

Best Customer Service — IHG Priority Club Rewards
Best Earning Promotion — Le Club Accorhotels
Best Elite Level — Starwood - Starwood Preferred Guest
Best Redemption Ability — Starwood - Starwood Preferred Guest
Program of the Year — Le Club Accorhotels

Best Affinity Credit Card — Flying Blue American Express

Airline

Best Customer Service — Emirates - Skywards
Best Earning Promotion — Jet Airways - Jet Privilege
Best Elite Level — Virgin Australia Velocity
Best Redemption Ability — Virgin Australia Velocity
Program of the Year — Virgin Australia Velocity

Hotel

Best Customer Service — Hyatt - Gold Passport
Best Earning Promotion — Taj Hotels & Resorts Innercircle
Best Elite Level — Hyatt - Gold Passport
Best Redemption Ability — Hyatt - Gold Passport
Program of the Year — IHG Priority Club Rewards

Best Affinity Credit Card — JetPrivilege HDFC Bank Credit Card