21st FREDDIE AWARD WINNERS:

Program of the Year

Americas Airline: Alaska Airlines Mileage Plan
Americas Hotel: Marriot Rewards
Europe/Middle East/Africa Airline: Virgin Atlantic Airways Flying Club
Europe/Middle East/Africa Hotel: Starwood Preferred Guest
Japan/Pacific/Asia/Australia Airline: Virgin Blue Velocity
Japan/Pacific/Asia/Australia Hotel: Starwood Preferred Guest

Best Award

Americas Airline: British Airways Executive Club
Americas Hotel: InterContinental Hotels Group Priority Club Rewards
Europe/Middle East/Africa Airline: Virgin Atlantic Airways Flying Club
Europe/Middle East/Africa Hotel: Hilton HHonors
Japan/Pacific/Asia/Australia Airline: Virgin Blue Velocity
Japan/Pacific/Asia/Australia Hotel: Starwood Preferred Guest

Best Bonus Promotion

Americas Airline: American Airlines AAdvantage
Americas Hotel: InterContinental Hotels Group Priority Club Rewards
Europe/Middle East/Africa Airline: Etihad Airways Etihad Guest
Europe/Middle East/Africa Hotel: Marriott Rewards
Japan/Pacific/Asia/Australia Airline: Kingfisher Airlines King Club
Japan/Pacific/Asia/Australia Hotel: Hilton HHonors

Best Member Communications

Americas Airline: Alaska Airlines Mileage Plan
Americas Hotel: Marriott Rewards
Europe/Middle East/Africa Airline: Etihad Airways Etihad Guest
Europe/Middle East/Africa Hotel: Marriott Rewards
Japan/Pacific/Asia/Australia Airline: Virgin Blue Velocity
Japan/Pacific/Asia/Australia Hotel: Starwood Preferred Guest

Best Web Site

Americas Airline: Alaska Airlines Mileage Plan
Americas Hotel: Marriott Rewards
Europe/Middle East/Africa Airline: Etihad Airways Etihad Guest
Europe/Middle East/Africa Hotel: Starwood Preferred Guest
Japan/Pacific/Asia/Australia Airline: Virgin Blue Velocity
Japan/Pacific/Asia/Australia Hotel: Marriott Rewards

Best Award Redemption

Americas Airline: Southwest Airlines Rapid Rewards
Americas Hotel: Hilton HHonors
Europe/Middle East/Africa Airline: Etihad Airways Etihad Guest
Europe/Middle East/Africa Hotel: Hilton HHonors
Japan/Pacific/Asia/Australia Airline: Virgin Blue Velocity
Japan/Pacific/Asia/Australia Hotel: Starwood Preferred Guest

Best Customer Service

Americas Airline: Midwest Airlines Midwest Miles
Americas Hotel: Marriott Rewards
Europe/Middle East/Africa Airline: Virgin Atlantic Airways Flying Club
Europe/Middle East/Africa Hotel: Hilton HHonors
Japan/Pacific/Asia/Australia Airline: Kingfisher Airlines King Club
Japan/Pacific/Asia/Australia Hotel: Hilton HHonors

Best Elite Level

Americas Airline: Alaska Airlines Mileage Plan
Americas Hotel: Marriott Rewards
Europe/Middle East/Africa Airline: Delta Air Lines SkyMiles
Europe/Middle East/Africa Hotel: Marriott Rewards
Japan/Pacific/Asia/Australia Airline: Jet Airways JetPrivilege
Japan/Pacific/Asia/Australia Hotel: Starwood Preferred Guest

Best Affinity Credit Card

Americas: Starwood Preferred Guest American Express
Europe/Middle East/Africa: Lufthansa Miles & More Credit Card
Japan/Pacific/Asia/Australia: Virgin Blue Velocity NAB Gold Card American Express/Visa

Industry Impact Award

Continental OnePass
United Mileage Plus



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