Winners' Circle


Best Customer Service - Americas

Awarded to the program that is easiest to reach, offers prompt answers to concerns and questions, and handles missing credit and award requests with accuracy and speed.

 
year sub-category winner
 
2007 Airline Midwest Airlines - Midwest Miles
Hotel Marriott Hotels - Marriott Rewards


 
2006 Airline Midwest Airlines - Midwest Miles
Hotel Marriott Hotels - Marriott Rewards


 
2005 Airline Midwest Miles
Hotel Marriott Hotels - Marriott Rewards


 
2004 Airline Southwest Airlines - Rapid Rewards
Hotel Starwood - Starwood Preferred Guest


 
2003 Airline Southwest Airlines - Rapid Rewards
Hotel Starwood - Starwood Preferred Guest


 
2002 Airline Southwest Airlines - Rapid Rewards
Hotel Starwood - Starwood Preferred Guest


 
2001 Airline Southwest Rapid Rewards
Hotel Starwood Preferred Guest


 
2000 Airline Midwest Express Frequent Flyer
Hotel Starwood Preferred Guest


 
1999 Airline Southwest Rapid Rewards
Hotel Starwood Preferred Guest


 
1998 Airline Continental OnePass
Hotel Hyatt Gold Passport


 
1997 Airline Continental OnePass
Hotel Marriott Rewards


 
1996 Airline United Mileage Plus
Hotel Hilton HHonors


 
1995 Airline Delta SkyMiles
Hotel Marriott Honored Guest Awards


 
1994 Airline United Mileage Plus
Hotel Marriott Honored Guest Awards


 
1993 Airline Continental OnePass
Hotel Marriott Honored Guest Awards


 
1992 Airline Continental OnePass
Hotel Marriott Honored Guest Awards


 
1991 Airline Continental OnePass
Hotel Marriott Honored Guest Awards


 
1990 Airline not awarded
Hotel Marriott Honored Guest Awards


 
1989 Airline United Mileage Plus
Hotel Marriott Honored Guest Awards


 
1988 Airline Alaska Airlines Mileage Plan
Hotel not awarded